NHS 24
NHS inform includes self-help guides for a range of common conditions: NHSinform.scot/self-help-guides
If you think you need assistance, but it’s not life threatening, call NHS 24 on 111.
NHS inform – for everyday questions about health
Finding the right health and care information can make a real difference to how people manage their wellbeing. Making information accessible, quality assured and up to date helps people to make positive choices.
NHS inform (www.nhsinform.scot) is Scotland's dedicated resource offering up-to-date facts on health, services and campaigns. It also has a wealth of information available online, over the telephone or via webchat:
- tests and treatments
- illnesses and conditions
- injuries
- healthy living (including stopping smoking, screening and keeping active)
- care, support and health rights
One of the many great features of thewebsite is that people can personalise the information that's relevant to them using the 'Info for Me' tool. People can also interact and find out about specific conditions in community forums using the 'Health Unlocked' facility. Of course, there is always the option to talk to the health information team by telephone or using webchat.
Visit: www.nhsinform.scot
Pharmacy
- Colds
- Skin conditions
- Urine infections
- Diarrhea or constipation
- Indigestion
- Aches and pains
- Help if you run out of your repeat prescription
Mental Health and Wellbeing
Call NHS 24 on 111, 24/7, 365 days a year
Breathing Space: 0800 83 85 87
Weekdays: Monday to Thursday 6.00pm to 2.00am
Weekend: Friday 6.00pm to Monday 6.00am
Dentist
- Tooth pain
- Swelling to your mouth
- Injury to your mouth
- Painful or bleeding gums
- Advice on oral hygiene
Optometrist
- Red or sticky eye
- Pain in or around your eye
- Blurred or reduced vision
- Flashes and floaters
GP
Your local GP can provide urgent care during operating hours. This is the best place to contact if you have an illness that won't go away, or are worried about your health. If your GP surgery is closed, please contact NHS 24 on 111.
Community Treatment and Care Services
Perth and Kinross have Community Treatment and Care Services in locations throughout the region and can treat a range of issues such as cuts, minor burns, sprains and strains. They are open 8.30am to 4.30pm, Monday to Friday. This service is by appointment only and should be booked by calling 111.
A&E or 999
- Suspected heart attack or stroke
- Breathing difficulties
- Severe bleeding
Minor Injuries
If you have a minor injury at any time, you should call NHS24 on 111 where you will be triaged and if appropriate to be seen in CTACs for any of the criteria (below) then the Flow and Navigation Centre will contact CTACs and arrange for you to be seen in CTACs (appointed).
The criteria of minor injuries that CTACs accept are:
- Shallow cuts or abrasions
- Sprains and muscle strains
- Bruises and skin lesions
- Minor burns covering only a small area of skin
- All patients are triaged through NHS 24 so they are sent to the most appropriate place of care
- Patients attending CTACs have an appointment time and do not have lengthy waits for treatment
- There are no drop-in facilities at any of our CTACs hubs
- CTACs is operating from 8.30am to 4.30pm Monday to Friday
- CTACs see anyone over the age of 16 years
Your co-operation in contacting the right place is greatly appreciated.
If you are unsure about where to go or who to see, find out at www.nhsinform.scot/right-care